Franchisees receive ongoing backup, support and training by top professionals within The Tax Shop group. The franchisor ensures that franchisees are always up to date on all the latest developments within as well as outside of the group, such as changes in legislation, important news events and changes in their profession.
Initial franchisee training is hosted at the franchisor’s head office in Pretoria and typically lasts three days. The training programme covers all the services offered, the software used, communication with relevant bodies such as SARS and CIPC, general administration, and franchise management. In an effort to ensure that franchisees remain at the cutting edge of their profession, ongoing training is provided via regular online tutorials and guides.
Marketing fees collected from franchisees are employed towards the continued regional, provincial and national marketing initiatives undertaken by the franchisor. The franchisor regularly offers leads to all franchisees.