To ensure smart ways for savvy customers to access instant cash, we’ve evolved to offer a number of different products and services to suit their changing personal and financial needs. With these multiple sources of revenue, you can be confident that your business has the means to consistently generate income. Here’s how:

Customers bring in their unwanted goods. We conduct an evaluation. If we like what we see, they leave with instant cash and we get stock for our floor, which we then sell at a profit. We adhere to a strict no-tolerance policy on stolen goods. For peace of mind, all sales are recorded on CCTV and accompanied by proof of ID. In this way, we ensure our stores offer an extremely diverse array of top-notch products.

Cash savvy customers know that when it comes to finding quality pre-owned goods at bargain prices, our retail floor is the place to be. Modern, bright, and welcoming, our stores offer a wide and continuously changing range of items from household goods to electronics and jewellery. In compliance with the Consumer Protection Act, most of our merchandise comes with a 6-month guarantee.

With the advent of the National Credit Act in 2007, we expanded our business model to include financial services. Our secured money lending option, Cash Advance, allows customers access to instant cash against their valuables, which are then returned once the loan is repaid, or sold on our floor to defray costs. Our unsecured money lending products, enable customers to take out short-term loans against their salaries. Our qualification process is very strict and as a result, bad debt is kept to a minimum.

We understand the size of the investment involved and it’s for this reason that we provide the level of support and infrastructure that we do. After all, your success is our success.

We want to guide new franchisees toward maximum profitability as quickly as possible, so we’ve established one of the industry’s most comprehensive training programmes. Our initial two-month training course includes in-store experience, supplemented with state-of-the-art e-learning, as well as classroom training provided by our executive team.

Beyond this initial on-boarding, all franchisees have access to our highly skilled team of specialists, who provide on-going access to the knowledge, tools and experience you need in order to run a profitable business. Our in-field experts, including regional operations managers, operations support staff and store development managers, are there to help you with day-to-day activity. Further, our Head Office comprises a team of support staff dedicated to accounting, marketing, IT, store design and customer care.

In addition, True Accounting is an independent business created to provide our franchisees a complete accounting solution – from establishing a new company, legal compliance, to monthly management accounts, and the interpretation of these

If the glove fits, wear it. An owner operator of a Cash Converters store needs to be a particular kind of person. If this person is you, it could be a winning match. What are the traits we look for in franchisees?

1. A deep desire to be an owner operator. In other words, you want your very own franchise(s).
2. Agree with, and embody, the Cash Converters values: Professional; Passion; Respect; Integrity; Collaboration.
3. Demonstrate experience in business. Have you run your own business or someone else’s business? What previous business experience do you have?
4. Buckets of energy. Cash Converters needs energetic people.
5. People skills - at the end of the day, the product is secondary to the people: your customers, your suppliers, your staff.

The business is selective in who it chooses to run a store. For more than 25 years we have built a respected brand, and our people are the face of the brand.