The Timbercity business model accommodates the establishment of new outlets as well as the conversion and rebranding of existing businesses. To entice the growing building, kitchen, trade and DIY sectors, the Timbercity retail space has been enhanced to deliver a superior customer shopping experience. By employing skilled, knowledgeable staff and contracting with top quality suppliers, Timbercity is able to provide customers with expert advice regarding their project queries.

Timbercity outlets stock a wide range of products from top quality timber, boards and shelving to kitchen hardware and accessories, worktops, joinery, mouldings and building materials. All Timbercity outlets operate state of the art cut shops that offer specialised services such as cutting, edging and drilling. Selected Timbercity branches also boast a design centre where custom designs can be created to suit the customer’s unique style.

Timbercity’s target market incorporates the growing building, kitchen, trade and DIY sectors.

A proposed outlet must be able to accommodate a retail store of at least 800sqm and provide yard space of between 500 and 1,000sqm.

Prior to the store opening Timbercity provides on-site training, while further ongoing training is facilitated through the operations manual, supplier training and biannual workshops hosted by the franchisor.

Timbercity franchisees benefit from the excellent product offering procured by the franchisor, a strong nationwide buying structure and regular marketing and radio campaigns.

Successful applicants will have a hands-on approach to managing their business and possess strong managerial skills. Franchisees should be dedicated to customer service excellence and possess a fair understanding of retail in their prospective marketplaces.